Privacy statement

Data Protection

Rajani Superstores is a registered data user under the Data Protection Act. We never make your personal details available to other companies for marketing purposes other than for the marketing of Rajani Superstores. However we may employ third party companies, through the use of web analysis tools, to analyse data for the sole benefit of Rajani Superstores to provide an improved and personal service to our customers for example through the use of Google analytics. You have the right to information about your stored personal data and the right to correct, block or request deletion of that data.

Keeping In Touch With You

Rajani Superstores may also use your details to send you further information on Rajani’s Products, to keep you up to date on goods and services, new collections and promotional offers you may be interested in or for research purposes. If you prefer not to receive such information or be a part of such research at any time, please e-mail us at customer.services@rajanis.co.uk quoting your full name, address and postcode. Alternatively you can write to us at our head office at “Rajani Superstores Ltd, Maggs Lane, Fishponds trading estate, Bristol, BS5 7EW. If you have registered to receive email newsletters regarding the website, you can remove your email address from the list at any time by using the links in the emails that are sent to you.

The information we collect and how we use it

To process your order, we require your name, email address, correspondance address, contact telephone numbers and payment/ credit card details. We gather this information in order to process your order, provide you with the goods that you have requested and if any queries arise we have the relevant information needed to make contact with you. It is important to Rajani’s that we are able to improve the level of service that we deliver to our customers and therefore from time to time we employ carefully selected third party agencies that gather our customers information for research purposes. We or the third party company’s that we employ may require to make contact with you to ascertain information required to process your order, respond to an enquiry, gain your feedback on the level of service you received. At the point of contact we will inform you the reason for our contact.

We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.

Cookies

“Cookies” are small pieces of information sent by a web browser, which enables the server to collect informatin from the browser. Cookies do not damage your files and you have the facility to disable the service through features on your p.c. or laptop. You can find out more about the way cookies work on http://www.cookiecentral.com.

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